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Customer Care Specialist

1 month ago


San Antonio, Texas, United States Serenity Healthcare Full time
Job Overview

Serenity Healthcare is seeking a Customer Care Specialist to join our team in San Antonio, TX. As a key member of our team, you will play a vital role in helping patients heal using TMS treatment.

Responsibilities
  • Provide exceptional customer service to patients and their families
  • Assist patients with the TMS treatment process
  • Participate in ongoing training and education to enhance skills and knowledge
  • Collaborate with the healthcare team to ensure seamless patient care
Qualifications
  • High School Diploma or equivalent
  • Three years of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

Benefits

  • Accelerated career growth opportunities
  • Comprehensive insurance benefits and 401K
  • 20 days of paid time off annually
  • Access to Serenity Healthcare's treatment options