Key Holder Representative

4 weeks ago


Buffalo, New York, United States Cycle Gear Full time
Job Overview

Cycle Gear is seeking a highly motivated and customer-focused Key Holder to join our sales team. As a key member of our retail staff, you will be responsible for providing exceptional customer service, maintaining a strong product knowledge, and driving sales growth.

">Salary and Benefits

We offer a competitive hourly base rate, plus the opportunity to earn uncapped commission on a tiered system based on meeting your sales goals. Additionally, we provide generous employee discounts, access to training and development opportunities, and comprehensive benefits package including medical, dental, vision, life, and accident insurance.

">Job Responsibilities
  • Maintain a high level of product knowledge and stay up-to-date with company information, sales trends, and events
  • Provide exceptional customer service and ensure a positive shopping experience for all customers
  • Assist with store operations, including opening and closing procedures, returns, special orders, and task management
  • Lead by example and demonstrate a self-starter mentality in delivering outstanding results
">Requirements and Qualifications
  • 1+ year of experience as a Key Holder or Sales Lead in a retail environment
  • 2+ years of sales or customer service experience
  • Self-starter mentality and ability to work independently
  • Strong communication and interpersonal skills
  • Experience with computers and POS systems, particularly RetailPro
">Company Culture

Cycle Gear values its employees and strives to create a positive and inclusive work environment. We believe in taking care of our team members and providing opportunities for growth and development. Our core values include Aim For The Podium, Take Risks; Wear a Helmet, Share The Road, Keep It Real, and Fuel Your Passion.

">About Cycle Gear

Cycle Gear is America's largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry. We deliver premium products, dedicated expertise, engaging media, and passionate customer support to the powersports community through best-in-class e-commerce and retail experiences.


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