Cleaning Operations Manager
4 weeks ago
We are seeking a highly skilled Cleaning Operations Manager to join our team at ServiceMaster Clean of Sooland NE. As a key member of our team, you will be responsible for leading and supervising crews in cleaning facilities and buildings, training and motivating team members, and ensuring all staff stays on task and completes all assignments to ServiceMaster standards.
Key Responsibilities- Provide cleaning services to ServiceMaster's standards, products, processes, and procedures
- Oversee staff performance and ensure all assignments are completed in accordance with set task schedules
- Provide add-on services such as stripping and waxing floors, carpet and upholstery cleaning as needed
- Train cleaners on task schedules specific to individual accounts
- Perform inspections and give constructive performance feedback to staff members
- Respond to customer complaints and requests in a timely and caring manner
- Ensure compliance with safety and OSHA regulations
- Use proper PPE where required
- Open and lock facilities, enable and disable security systems as required
- Must be able to communicate in English; bilingual is a plus
- Constant standing, walking, pushing, kneeling, twisting, reaching
- Must be able to lift and/or carry up to 25lbs
- Ability to differentiate between cleaning products and uses
- Will provide on-the-job training to those with a strong work ethic and willingness to learn
- The ability to be flexible and work at a fast pace in a multi-tasked job is a must
- Contribute to a positive work climate with a pleasant attitude
- Contribute to the overall team effort, including being in uniform, dependable, and on time
We are experts and dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results. We are committed to our customers and are guided in all we do by their needs. We are complete and seek to provide exceptional service and engage in proactive behavior. We are driven to pursue the highest standards and continuously improve in all aspects of our business. We are steadfast and here for the long haul with consistent service that ensures ongoing customer satisfaction.
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