Customer Engagement Specialist
1 week ago
Position Summary:
Vyve Broadband is a prominent provider of broadband Internet services, catering primarily to rural communities across 16 states. As a leader in the cable and broadband industry, Vyve Broadband delivers a comprehensive suite of services including high-speed Internet, digital television, and voice solutions for both residential and commercial clients.
Key Responsibilities:
- Deliver exceptional customer service by representing Vyve in a professional and courteous manner.
- Address and resolve complex customer inquiries and issues.
- Exhibit a strong enthusiasm for promoting Vyve's products and services.
- Achieve and surpass monthly sales targets.
- Compile and maintain necessary departmental reports.
- Act as a mentor to team members, providing guidance and support.
- Perform all duties associated with the Retail Sales Agent role, including:
- Initiating customer interactions to sell products, resolve issues, and provide information.
- Clearly explaining billing and company policies regarding pricing and services.
- Identifying customer needs and educating them on service options.
- Documenting all sales and order activities in the online database.
- Processing customer payments accurately and reconciling daily transactions.
- Managing delinquent accounts.
- Maintaining integrity while accessing customer records and account histories.
- Issuing and tracking customer-premise equipment.
- Troubleshooting service-related issues and testing equipment.
- Engaging with customers regarding company services as needed.
- Fostering a positive and collaborative team environment.
- Undertake additional responsibilities as assigned.
- Willingness to travel as required.
Required Skills & Qualifications:
- Minimum of 2 years of experience in customer service or sales, with direct consumer interaction.
- Ability to manage multiple tasks efficiently.
- Proficient in navigating various software applications without becoming overwhelmed.
- Strong organizational and time management capabilities.
- Excellent interpersonal communication skills.
- Proficient in Microsoft Office Suite and general computer usage.
- Typing speed of at least 35 words per minute.
- High School Diploma or GED is required.
- Bi-lingual candidates are preferred.
What We Offer:
- A supportive and enjoyable work environment.
- Comprehensive training and communication.
- Attractive benefits package.
- Eligibility for complimentary or discounted cable services for employees residing in our service areas.
- A culture that promotes professional growth.
Vyve Broadband is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by law.
-
Customer Engagement Specialist
1 week ago
Abilene, Kansas, United States Vyve Broadband Full timeJob OverviewPosition Summary:Vyve Broadband is a prominent provider of broadband Internet services, catering primarily to rural communities across 16 states. As a leader in the cable and broadband industry, Vyve Broadband delivers a comprehensive suite of services including high-speed Internet, cable television, and voice solutions for both residential and...
-
Customer Engagement Specialist
2 weeks ago
Abilene, Kansas, United States Vyve Broadband Full timeJob OverviewPosition Summary:Vyve Broadband, a prominent provider of broadband Internet services, is dedicated to delivering high-quality connectivity solutions to communities across 16 states. Our offerings include high-speed Internet, cable television, and voice services tailored for both residential and commercial clients.Key Responsibilities:Deliver...
-
Senior RV Service Specialist
2 weeks ago
Abilene, Kansas, United States Four Seasons RV Full timeSenior Service Specialist RV Technician Are you passionate about delivering exceptional service in a dynamic environment? If you possess strong problem-solving skills and a commitment to customer satisfaction, consider advancing your career as a Senior RV Service Specialist with our dedicated team. We seek an experienced leader who can guide fellow RV...
-
Service Advisor
4 days ago
Abilene, Kansas, United States Love's Travel Stops & Country Stores Full timeJob SummaryWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Love's Travel Stops & Country Stores. As a Service Advisor, you will be the primary point of contact between customers and our sales department, providing exceptional customer service and ensuring customer satisfaction.Key ResponsibilitiesCustomer Service:...
-
Abilene, Kansas, United States Four Seasons RV Full timeCustomer Service Representative for Vehicle Repairs We are seeking a dedicated Service Advisor to join our dynamic team and serve as the primary point of contact for customers regarding their vehicle maintenance and repair needs. The role of a Service Advisor encompasses the documentation of required repairs and the efficient scheduling of qualified...
-
Forklift Operations Specialist
2 weeks ago
Abilene, Kansas, United States Russell Stover Full timePosition Overview: The Lead Forklift Operator plays a crucial role in the logistics and distribution operations, ensuring efficient handling of materials and products. Key Responsibilities: Utilize a forklift to locate and store products, as well as retrieve items for customer orders.Load outbound trucks with precision, ensuring all orders are complete and...
-
Material Handling Specialist
2 weeks ago
Abilene, Kansas, United States Russell Stover Full timeAt Russell Stover, we are passionate about our craft and dedicated to our values of excellence, innovation, responsibility, and teamwork. As a prominent manufacturer of boxed, seasonal, and sugar-free chocolates, we have been delighting customers for over a century. Our legacy brands, including Russell Stover Chocolates, Whitman's, and Pangburn's, are...
-
IT Audit Specialist
1 week ago
Abilene, Kansas, United States M&T Bank Full timePosition Overview:The IT Auditor plays a crucial role in the auditing process across various projects. This position involves assisting in the execution of annual risk assessments, ongoing audits, and validation of remediation plans under the guidance of a Lead Auditor or Manager.Key Responsibilities:1. Participate in audits by performing assigned tasks in...
-
IT Risk Assurance Specialist
2 weeks ago
Abilene, Kansas, United States M&T Bank Full timePosition Overview:The IT Auditor plays a crucial role in the auditing process across various projects within the organization. This individual will contribute to the execution of annual risk assessments, ongoing auditing efforts, and validation of remediation plans, all under the guidance of a Lead Auditor or Manager.Key Responsibilities:- Engage in audits...
-
IT Risk Assurance Specialist
2 weeks ago
Abilene, Kansas, United States M&T Bank Full timePosition Overview:The IT Auditor plays a crucial role in evaluating and enhancing the integrity of technology systems within the organization. This role involves participating in various audit phases across assigned projects, ensuring compliance with established standards and methodologies.Key Responsibilities:- Engage in audits by executing designated tasks...
-
Client Relations Specialist
1 week ago
Abilene, Kansas, United States American Family Insurance Brian J Tajchman Agency Inc Full timeJob OverviewThe Customer Service Representative plays a crucial role in delivering outstanding customer interactions for both prospective and current clients. This position is essential in identifying opportunities for cross-selling and collaborating with sales professionals to ensure follow-up. Additionally, the representative supports the agency owner in...
-
Client Relations Specialist
1 week ago
Abilene, Kansas, United States American Family Insurance Brian J Tajchman Agency Inc Full timeJob OverviewThe Customer Service Representative plays a crucial role in delivering exceptional service to both prospective and current clients. This position is integral in identifying cross-selling opportunities and collaborating with sales professionals to ensure follow-up. Additionally, the representative supports the agency owner in achieving service...
-
Client Relations Specialist
1 week ago
Abilene, Kansas, United States American Family Insurance Brian J Tajchman Agency Inc Full timeJob OverviewThe Customer Service Representative plays a crucial role in delivering exceptional service to both prospective and current clients. This position is essential in identifying cross-selling opportunities and collaborating with sales professionals to ensure follow-up. The representative also supports the agency owner in achieving service...
-
Senior Strategic Account Executive
2 weeks ago
Abilene, Kansas, United States Penn Foster Inc Full timePosition Overview:This role is pivotal in delivering expert consulting services to agricultural producers, focusing on crop protection, nutrients, soil health, seed solutions, and precision agriculture technologies.Core Responsibilities:- Deliver integrated solutions utilizing company products and services to tackle yield-impacting challenges.- Enhance...
-
Transport Operator
1 week ago
Abilene, Kansas, United States GFL Environmental Full timeThe Recovery Technician is tasked with operating a straight truck to collect used oil, filters, and plastics across the assigned region. This role demands a high degree of professionalism and exceptional customer service skills, which are essential for fostering positive relationships with clients and promoting GFL's diverse service offerings. Key...
-
Volunteer Program Manager for Hospice Services
2 weeks ago
Abilene, Kansas, United States Salina Regional Health Center Full timePOSITION SUMMARYOverview:Develop, implement, and oversee volunteer training and orientation programs. Actively recruit new volunteers, ensuring at least two recruitment sessions are conducted each year. Supervise and assess volunteer performance regularly. Organize support and educational meetings for bereavement outreach and caregiver assistance...
-
Agricultural Operations Coordinator
2 weeks ago
Abilene, Kansas, United States Mkc Co Full timeJOB SUMMARY: The individual in this role will provide support in the agronomy, grain, and feed sectors at the designated facility. Responsibilities encompass the blending and loading of fertilizers, preparing and loading sprayer support equipment, transporting NH3 tanks, and managing the pick-up and delivery of fertilizer equipment. This position also...
-
Agricultural Operations Coordinator
2 weeks ago
Abilene, Kansas, United States Mkc Co Full timeJOB SUMMARY: This role is essential in supporting the agronomy, grain, and feed sectors within the designated facility. Responsibilities encompass blending and loading fertilizers, preparing and loading sprayer support equipment, transporting NH3 tanks, and managing the pick-up and delivery of fertilizer equipment. Additionally, the position involves loading...
-
Lead Forklift Operator
2 weeks ago
Abilene, Kansas, United States Russell Stover Full timePosition Overview The Lead Forklift Operator is responsible for the efficient handling of materials within the warehouse environment. This role involves locating and storing products, fulfilling customer orders, and loading outbound shipments using a forklift. Key Responsibilities Utilize a forklift to manage product placement and retrieval. Ensure customer...
-
Manufacturing Operations Manager
1 week ago
Abilene, Kansas, United States Great Plains Mfg Full timeManufacturing Operations Manager Great Plains Manufacturing is looking for a skilled individual to take on the role of Manufacturing Operations Manager. This position involves overseeing the production processes and ensuring that operations align with the company's standards for quality and efficiency. As the Manufacturing Operations Manager, your...