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Loan Operations Specialist

2 months ago

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TrailWest Bank is in search of a dedicated professional to join our Kalispell Loan Department. If you are an enthusiastic individual eager to embark on a rewarding career with a growing community bank, this opportunity may be for you.

The Loan Operations Specialist role provides a competitive salary commensurate with experience, along with a comprehensive benefits package that includes paid time off, a 401k plan, an Employee Assistance Program, a wellness initiative, and paid holidays.

ABOUT TRAILWEST BANK

As a locally owned, full-service community bank, we pride ourselves on our commitment to integrity in all our dealings. TrailWest Bank has established high standards for customer service, recognizing that our relationship with clients is paramount to their satisfaction. By fostering relationship banking, we enhance our services, creating a valuable experience for both our customers and our team members.

In the capacity of Loan Operations Specialist, your responsibilities will include managing the processing of both consumer and commercial loans, delivering exceptional customer service to our clientele, assisting loan officers with the setup of loans, and ensuring compliance with bank policies and regulations.

  • Respond to customer inquiries regarding their loan accounts.
  • Conduct routine loan processing tasks, such as ordering credit reports, appraisals, title reports, and other necessary data for underwriting; preparing loan documentation; and processing loan payments and payoffs.
  • Gain familiarity with regulatory tracking and reporting requirements related to consumer and commercial loans. Training will be provided.
  • Organize and maintain loan files, ensuring that all documents are properly signed and files are complete and compliant.
  • Board completed loans and lines of credit, including disbursements, collateral, and lien holder information.
  • Monitor files that are pending.
  • Prepare modifications, maintain logs, and update relevant software fields.
  • File loan documents and title policies.
  • Collaborate with Loan Officers to review title commitments/reports for potential issues and request loan payoffs.
  • Perform additional related duties as assigned.
Education and Experience Requirements A high school diploma or equivalent is required, along with a minimum of 6 months of general office experience.

Previous experience in loan servicing is preferred but not mandatory.