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T-Mobile Retail Sales Associate

1 month ago

Canton, Georgia, United States GP Mobile, An Authorized T-Mobile Retailer (Central) Full time
Job Overview

Retail Sales Representatives (RSRs) at GP Mobile, an Authorized T-Mobile Retailer, are brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.

Key Responsibilities:
  • Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty.
  • Helps customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love.
  • Approaching service and sales needs with composure, integrity, and compassion.
  • Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate the value of T-Mobile plans and services.
  • Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
  • Cash Handling and Store Operations responsibilities as needed.
  • Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to collectively own the customer experience and resolve issues.
Requirements:
  • At least 18 years of age
  • Legally authorized to work in the United States
  • High School Diploma or GED
  • Bilingual candidates encouraged to apply

GP Mobile is an equal opportunity employer and welcomes everyone to our team. We are dedicated to building a diverse, inclusive, and authentic workplace.