Laotian Linguist

About KACE

KACE is a leading provider of language services, dedicated to delivering high-quality solutions to our clients. Our team of experts is passionate about making a difference, and we're committed to excellence in everything we do.

Job Summary

We're seeking a skilled Laotian Linguist to join our team. As a Laotian Linguist, you'll be responsible for performing real-time transcriptions of sensitive material from Laotian to English, collecting and analyzing colloquialisms and slang terms, and extracting pertinent information to communicate to law enforcement agents.

Essential Functions and Responsibilities

• Listen to oral intercepts/audio recordings in Laotian and provide verbal and written synopsis and transcripts.
• Relate all pertinent information to the Client.
• Contribute to a master-list of slang words and codes used by a particular group/organization for the duration of the project/case.
• Maintain a voice library for the duration of the project.
• During inactive or low periods of activity, transcribe and translate pertinent calls assigned by your supervisor.
• Produce court-ready transcriptions of pertinent calls following the required format.
• Use various reference tools created during the project.
• Transcribe a minimum of 18-22 minutes of recorded conversation in an 8-hour day.
• Operate specialized software equipment provided by the government, including JSI voice box, Pen-link, Comverse, and other communication collection equipment used at your assigned site.
• Maintain a daily log of productivity.

Minimum Qualifications & Skills

• Bachelor's degree AND three (3) years' experience in a professional setting OR Associate degree AND five (5) years' experience in a professional setting OR a High School Diploma AND seven (7) years of experience.
• Minimum of one (1) year of transcription experience in the required language.
• Must be a U.S Citizen or Legal Permanent Resident.
• Select applicants will be subject to a government background investigation and may need to meet eligibility requirements to access classified information.
• Knowledge of source language colloquial terms and expressions.
• Knowledgeable in SMS language, social media, and Webchat.
• Demonstrates excellent verbal and written skills in the target language, including correct and accurate grammar, punctuation, and spelling.
• Must be able to meet contract requirements of a score of 3 or better on a third-party Language Assessment (Listening/Speaking/Reading/Writing) in English.
• Must possess excellent verbal and written skills in the target language, including correct and accurate grammar, punctuation, and spelling.
• Must possess strong computer skills in MS Office, including Microsoft Word and Excel, PowerPoint, and Outlook.
• Must be able to work under pressure, in a fast-paced environment, and be able to communicate effectively with management and law enforcement personnel.
• Requires the ability to prioritize, have effective time management skills, meet stringent deadlines, balance multiple tasks, and work in a team environment.
• Ability to take technical direction and feedback from various sources.
• Ability to translate/transcribe 18-22 minutes of recorded conversation in an 8-hour day when performing Linguist duties.
• Must type 45 words per minute.

Work Schedule

Employees will be required to work nights, weekends, and Holidays. Employees supporting this contract are considered ESSENTIAL to the Federal Government. This means that employees may be asked to work during emergency situations, including inclement weather, natural and man-made disasters, etc.

Clearance:

Applicants selected may be subject to a government background investigation and may be required to meet the following conditions of employment.

• Ability to obtain/maintain a Security Clearance.
• Favorable credit check for all cleared positions.
• Successfully passing a background investigation, medical, and drug screen.
• US Citizen.
• Permanent Resident who have lived in the US for the past 3 of 5 years.

Physical Requirements/Working Conditions:

• Standing/Walking/Mobility: Must have mobility to attend meetings with other managers and employees.
• Climbing/Stooping/Kneeling: 0% - 10% of the time.
• Lifting/Pulling/Pushing: 0% - 10% of the time.
• Fingering/Grasping/Feeling: Must be able to write, type, and use a telephone system 100% of the time.
• Sitting: Sitting for prolonged and extended periods of time while monitoring live or taped calls. Ability to leave desk may be restricted when handling live monitoring and translating of calls.

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