Commercial HVAC Technical Advisor

3 weeks ago


Greenville, South Carolina, United States Hoffman & Hoffman Inc Full time
Key Responsibilities
  1. Collaborate with H&H sales teams to understand customer requirements and provide sales support;
  2. Confer with customers and sales engineers to assess HVAC equipment needs and determine system requirements;
  3. Maintain detailed records and project notes on the development of plans and selections;
  4. Complete take-off and technical selections of HVAC equipment from building plans;
  5. Work with the H&H team to develop project proposals based on customer requests or information;
  6. Assemble and review technical documents for primary and supporting project submittal packages;
  7. Review and run quality assurance checks on orders prior to submitting to manufacturers via online software or typed purchase orders;
  8. Complete internal H&H sales order documentation;
  9. Review manufacturer acknowledgments to ensure correct equipment is listed and correctly priced according to customer order;
  10. Provide weekly shipping and status updates to customers with open orders;
  11. Attend industry education events, industry workshops, and manufacturer update briefings on current trends and new equipment information;
  12. Maintain detailed revision control notes on all project selections, pricing, and proposals;
  13. Provide technical install support to installing contractors and end users;
  14. Coordinate responses to inquiries with factory application and technical support engineers;


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