Plumber Technician

We are seeking a skilled Plumber Technician to join our team at Ace Hardware Home Services. As a key member of our team, you will be responsible for providing exceptional service to our customers by performing diagnostic, service, and installation of plumbing in residential and light commercial environments.

• Perform residential and light commercial service calls to diagnose and resolve plumbing issues.
• Identify potential problems to prevent premature and/or unexpected breakdowns/callbacks.
• Maintain and repair plumbing systems carrying water, steam, chemicals, and fuel in heating, cooling, lubricating and other process piping systems.
• Inspect high-pressure, air, steam, water, and gas systems to ascertain malfunctions.
• Repair or replace plumbing fixtures, tests joints, and pipe systems.
• Interpret drawings and specifications to determine layout requirements.
• Review blueprints, building codes or specifications to determine work details and procedure.
• Study building plans and inspect structures to assess material and equipment needs, establish sequence of pipe installations, and plan installation around obstructions.
• Measure, cut, thread, bend, ream, and install pipe and pipe fittings.
• Assemble pipe sections, tubing, or fittings.
• Locate and mark position of pipe installations, connections, passage holes, or fixtures in structures.
• Install pipe assemblies, fittings, valves, appliances or fixtures using hand or power tools.
• Maintain accurate documentation of service calls and time management.
• Submit all complete paperwork in an accurate and timely manner.
• Maintain properly clean and stocked service vehicle.
• Attend weekly departmental meetings.
• Participate in periodic inventory and truck inspections.
• Maintain tools and machinery in good condition and use all tools in a safety-conscious manner.
• Explain to the client each service performed each time a maintenance or repair is completed and ensure complete customer satisfaction.
• Call in for PO numbers for any materials picked up at suppliers and provide cost before and after taxes to ensure accuracy.
• Provide pricing to the customer for approval prior to performing any work.
• Maximize lead opportunities based on the company's business plan.
• Participate in all company-sponsored training classes.

• Must have a minimum of four years of verifiable plumbing experience in a residential service and maintenance operation.
• Tradesman or Journeyman License Required
• Knowledge of local and national plumbing codes.
• Valid driver's license and a clean driving record.

• Inventive/Commission/Bonus opportunities (Based on role / grade level)
• 401(k) retirement savings plan with matching company contributions, eligible on your first day
• Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
• Warehouse Merchandise Discount
• Paid time off & paid holidays (depending on role and month of hire)
• Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others).
• Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.

Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting.

Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home? and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware.

Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.