Field Service Technician
4 weeks ago
Tri-Lift Industries, Inc. is a third-generation family business seeking a qualified Field Service Mechanic to join our growing team. As the leader in material handling equipment and solutions, we represent CLARK, BYD, and Liugong forklifts, as well as aerial equipment and solutions, covering North Carolina, South Carolina, and Virginia.
Job Summary- Promote a positive and professional atmosphere between the company and customers.
- Analyze and diagnose equipment problems and breakdowns, recommending the correct service and repair actions to resolve equipment performance issues.
- Perform scheduled equipment maintenance and make necessary repairs or modifications.
- Accurately document each service call and repair, providing necessary paperwork.
- Maintain serviceability and accountability of all company equipment.
- Expertly analyze and diagnose equipment problems and breakdowns.
- Recommend the correct service and repair actions to resolve equipment performance issues.
- Make appropriate equipment repairs or modifications.
- Efficiently perform scheduled equipment maintenance.
- Accurately and neatly document each service call and repair.
- Maintain serviceability and accountability of all company equipment.
- High school diploma or equivalent with three or more years of mechanical, electrical, and hydraulic experience in the forklift or equipment repair industry.
- Effectively communicate with customers, co-workers, and management.
- Ability to understand necessary service and training manuals and schematics.
- Can safely operate power tools, lifts, hoists, hydraulic jacks, and overhead cranes.
- Competitive compensation and paid time off.
- Extensive hands-on training and advancement opportunities.
- Company uniforms and a company vehicle and gas card for road technicians.
- 401(k) plan with a 4% company match.
- Medical, dental, and vision insurance.
- Company-paid short- and long-term disability insurance.
- Company-paid life insurance with additional purchase options.
The typical work schedule is 8:00 AM to 4:30 PM with a half-hour lunch break.
Lead GenerationDevelop a working knowledge of all products and services supplied by Tri-Lift Industries. The overall goal is to suggest and provide leads to other departments for products that will enhance our customers' businesses.
Physical DemandsThe physical demands of this job include the ability to perform strenuous and heavy work, exerting force up to 100 pounds on occasion and frequently handling loads up to 50 pounds. The employee must have the physical stamina to perform continuously with full body motion for climbing, reaching, pulling, walking, and lifting, etc.
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