Member Support Professional

7 days ago


Syracuse, New York, United States SECNY Federal Credit Union Full time
Job Description

As a Member Support Professional, you will be the primary point of contact for members, providing exceptional service and support. This role requires strong communication and interpersonal skills, as well as the ability to handle multiple tasks and prioritize duties effectively.

Job Requirements

Our ideal candidate will possess:

  • 1-2 years of experience in customer service or a related field
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Strong analytical and problem-solving skills
Work Environment

You will work in a dynamic, fast-paced environment, interacting with members, colleagues, and management. Our credit union values teamwork and collaboration, and we encourage open communication and feedback.

Compensation and Benefits

We offer a competitive salary, estimated at $42,000 - $58,000 per year, based on experience and qualifications. Additional benefits include 12 paid holidays, medical and dental insurance, life insurance, and a 401k plan. We strive to maintain a positive work-life balance and offer opportunities for professional growth and development.



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