Customer Service Associate

3 weeks ago


Pittsburgh, Pennsylvania, United States Washington Financial Bank Full time
Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE – This role is responsible for working as an active member of the branch sales/service team to meet customer needs and ensure customer satisfaction.

Key Responsibilities:

  • Provide comprehensive knowledge of bank consumer products/services and documents used for new accounts.
  • Assist customers with account inquiries, transactions, and other banking-related matters.
  • Collaborate with the sales/service team to meet customer needs and achieve sales goals.

Requirements:

  • A high school diploma or equivalent, specialized banking education/training, and a minimum of three years' related banking and/or sales experience.

What We Offer:

  • A very competitive compensation and benefits package, including paid time off and holidays.
  • Affordable group benefits (medical, dental, vision).
  • A 401(k) plan.
  • Employee discounts on products and services.

Washington Financial Bank is an Equal Opportunity Employer.



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