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Coffee Specialist at The Westin

2 months ago

Houston, Texas, United States The Westin Full time

Position Overview:

Barista

The Barista is responsible for delivering exceptional service to guests in a friendly, attentive, and efficient manner. This role emphasizes promoting coffee culture through guest education, showcasing coffee products, and providing warm hospitality.

Key Responsibilities:

  • Provide consistently positive, courteous, and professional service in all guest interactions.
  • Identify customer preferences and recommend products to enhance their experience and achieve sales objectives.
  • Craft a variety of beverages, including espresso-based drinks.
  • Maintain accurate records of all transactions and adhere to cash handling procedures.

Qualifications:

  • Familiarity with coffee products and specialty food items.
  • Proven track record of delivering outstanding guest experiences.
  • Strong communication skills.
  • Professional appearance and demeanor.
  • Availability for various shifts, including early mornings, late nights, weekends, and holidays.
  • Team-oriented with a guest-first mindset.
  • Minimum age requirement of 18 years.

What We Offer:

  • Comprehensive benefit plans tailored to your needs.
  • Paid Time Off.
  • 401K retirement plan.
  • Opportunities for career advancement.
  • A positive and respectful workplace that values diversity.
  • Generous employee discounts on dining, retail, and hotel stays.
  • Community engagement and volunteer opportunities.

Disclaimer: The information provided is a general overview of the responsibilities and qualifications for this position and does not encompass the full job description, which includes all duties, skills, requirements, and working conditions associated with the role.