Pharmacy Technician Professional
3 days ago
At Kyyba, we are seeking a highly skilled Pharmacy Technician to join our team. This is a challenging and rewarding role that requires strong technical skills, excellent communication abilities, and a passion for delivering exceptional customer service.
About the RoleWe are looking for an experienced Pharmacy Technician to work in a remote contact center, handling inbound mail related to the M3P program and member inquiries about benefits and coverage determinations. The ideal candidate will have at least 2 years of retail pharmacy experience, good computer skills, and a strong knowledge of drug names and classes.
This is a full-time position with a competitive salary of $45,000 - $55,000 per year, depending on experience. Benefits include a comprehensive health insurance package, 401(k) matching, and paid time off.
Key Responsibilities- Handle inbound mail and phone calls related to the M3P program and member inquiries
- Provide exceptional customer service to members and providers
- Maintain accurate records and reports
- Bachelor's degree in pharmacy or related field (2+ years of college preferred)
- Certified Pharmacy Technician (CPhT) licensed
- Minimum 2 years of retail pharmacy experience
- Call center experience
- CMS knowledge
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