Pharmacy Technician Professional

3 days ago


Detroit, Michigan, United States KYYBA Full time

At Kyyba, we are seeking a highly skilled Pharmacy Technician to join our team. This is a challenging and rewarding role that requires strong technical skills, excellent communication abilities, and a passion for delivering exceptional customer service.

About the Role

We are looking for an experienced Pharmacy Technician to work in a remote contact center, handling inbound mail related to the M3P program and member inquiries about benefits and coverage determinations. The ideal candidate will have at least 2 years of retail pharmacy experience, good computer skills, and a strong knowledge of drug names and classes.

This is a full-time position with a competitive salary of $45,000 - $55,000 per year, depending on experience. Benefits include a comprehensive health insurance package, 401(k) matching, and paid time off.

Key Responsibilities
  • Handle inbound mail and phone calls related to the M3P program and member inquiries
  • Provide exceptional customer service to members and providers
  • Maintain accurate records and reports
Requirements
  • Bachelor's degree in pharmacy or related field (2+ years of college preferred)
  • Certified Pharmacy Technician (CPhT) licensed
  • Minimum 2 years of retail pharmacy experience
Preferred Qualifications
  • Call center experience
  • CMS knowledge


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