Customer Service Representative

3 weeks ago


Spring Hill, Tennessee, United States Workout Anytime - Pugh Full time
Job Overview

Welcome to Workout Anytime - Pugh, where we strive to provide an exceptional experience for our members. As a Member Experience Expert, you will play a vital role in ensuring our club operates effectively and our members feel welcome and heard.

We are looking for a personable, energetic team player who is not afraid to go above and beyond to ensure our members receive the best possible service. If you are motivated, enthusiastic, and have excellent communication skills, we want to hear from you

Responsibilities:
  • Greet each member by name when possible upon arrival and departure.
  • Maintain a clean and organized workspace, including the front desk area and surrounding areas.
  • Conduct membership tours and sell memberships when needed.
  • Meet minimum expectations on KPIs such as appointment closing, session bookings, and referrals.
  • Communicate with members to evaluate their needs and resolve any issues promptly.

Requirements:
  • High school diploma or equivalent required; post-secondary education an asset.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment with minimal supervision.
  • Familiarity with phone systems and software an asset.

What We Offer:
  • $14.00 - $16.00 per hour.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.

How to Apply:

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