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Niemanns Grocery Stocker

2 months ago

Quincy, Massachusetts, United States Niemann Foods Full time

Job Summary

The Niemann Foods Grocery Stocker is responsible for providing exceptional customer service, maintaining a thorough knowledge of products, and ensuring the efficient rotation and merchandising of stock. This role requires a strong focus on controlling shrink, working in a safe manner, and adhering to company policies and procedures.

Key Responsibilities

  • Customer Service
    • Deliver superior guest service and ensure absolute customer satisfaction
    • Learns and uses the three E's: Engagement, Educate, Empowerment
  • Product Knowledge and Inventory Management
    • Quality assurance checks of department
    • Proper handling and rotation of product
    • Promotes and supports established programs
  • Operational Procedures
    • Day to day operational procedures to ensure stock level, inventory, and cleanliness on the selling floor and backroom
    • Promotes sales
  • Teamwork and Safety
    • Works within company programs, policies and procedures
    • Follows all safety policies and procedures; is a safety role model

Requirements

  • Customer Service Skills
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
    • Ability to write routine reports and correspondence
    • Ability to speak effectively before groups of customers and associates
  • Education and Experience
    • This position has no required education or experience
  • Mathematical Skills
    • Basic math concepts (addition, subtraction, division, multiplication)
  • Certifications and Training
    • Forklift/Power Industrial Truck Training may be required – provided at store level

Work Environment

  • Exposure to moving mechanical parts
  • Toxic or caustic chemicals
  • Outside weather conditions
  • Risk of electrical shock
  • Vibration

Physical Demands

  • Regularly (Over 2/3 of the time)
    • Stand
    • Walk
    • Use hands to finger, handle, or feel
    • Reach with hands and arms
    • Communicate with associates and customers
    • Lift and/or move up to 25 pounds
  • Frequently (Between 1/3 to 2/3 of the time)
    • Climb or balance
    • Stoop
    • Kneel
    • Crouch
    • Lift and/or move up to 50 pounds
  • Occasionally (Less than 1/3 of the time)
    • Overhead lifting
    • Crawl
    • Sit
    • Taste or Smell
    • Lift and/or move up to 100 pounds