Client Care Representative
2 weeks ago
We are seeking a highly skilled Client Care Representative to join our Sales Support Team at Haddad Toyota. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their shopping experience is seamless and enjoyable.
Key Responsibilities:
- Communicate effectively with internet customers and prospects via phone, email, or text message
- Manage inquiries from our website, respond promptly, and answer questions about our inventory and services
- Coordinate appointments for customers to meet with product specialists
- Provide service to customers seeking to connect with our sales and service teams
- Exceed customer satisfaction expectations and meet monthly target goals
- Navigate multiple software applications and technologies concurrently
Requirements:
- Outstanding communication and relationship-building skills
- Regular and reliable attendance
- High school diploma/GED or equivalent customer-facing work experience
- Previous customer service experience is a plus
- Internet savvy, good computer skills, and excellent organizational skills
About Us:
Haddad Toyota is a family-owned and locally operated dealership with a strong commitment to employee quality of life and advancement opportunities. We offer a competitive hourly rate of $16 plus a great monthly bonus program.
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