Retail Sales Representative

4 weeks ago


Biddeford, Maine, United States UNFI Full time
Job Title: Retail Merchandiser

This is a dynamic role that requires a strong customer service focus and the ability to work independently in a fast-paced environment.

Key Responsibilities:
  • Partner with customers to ensure they have the right products at the right time in the right placement.
  • Order products that align with customer needs and effectively display store products.
  • Maintain effective business relationships with customers and arrive promptly at customer locations on assigned routes for service.
  • Rotate stock, remove out-of-code products, and process merchandise returns and issue credits according to company policy.
  • Ensure the neat and orderly appearance of UNFI products and provide product and/or delivery notifications to customers.
  • Assist in hanging shelf tags and promotional POS/POP materials and resets, and sell promotional and sales programs as assigned.
  • Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for the location.
  • Follow through on customer product requests and keep management informed of area activities and of any significant concerns.
  • Attend meetings as required and provide backup for other field sales representatives when needed.
Requirements:
  • Valid driver's license necessary.
  • Auto insurance levels that meet UNFI requirements.
  • Prior customer service experience in a retail setting.
  • System implementation preferred.
  • Excellent customer service skills, good communication skills, time management skills, and attention to detail.
  • Ability to work independently and make good judgments in situations where direct supervision may not be immediately available.


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