Mortgage Bank Sales Consultant

1 week ago

Houston, Texas, United States Wells Fargo Full time
About this Role:

We are seeking a highly skilled Mortgage Bank Sales Consultant to join our Consumer Lending team as part of Home Lending at Wells Fargo. As a Mortgage Bank Sales Consultant, you will be responsible for originating mortgage loans, collaborating with branch leadership, and mentoring and coaching employees to increase knowledge of mortgage products and processes.

Key Responsibilities:
  • Originate mortgage loans and collaborate with branch leadership to achieve sales goals
  • Mentor and coach employees to increase knowledge of mortgage products and processes
  • Conduct outbound calls to existing and prospective customers regarding mortgage loan products and complete associated tracking activities
  • Interact with customers to understand their needs and provide high-quality customer service
  • Process loan applications for mortgage transactions and review rates and terms within guidelines
  • Maintain high standards of client satisfaction and quality by ensuring timely and proactive customer communication
  • Continuously pursue Wells Fargo training offerings to increase knowledge of company products, policies, and procedures
  • Adhere to policies, underwriting requirements, compliance requirements, and loan procedures
  • Stay informed of mortgage industry trends and developments in the assigned market
Requirements:
  • 2+ years of sales experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education
  • Desired qualifications include 2+ years of mortgage retail sales experience, expertise in general lending products, and overall mortgage industry experience
  • Experience with retail residential mortgage, purchase fundings over the past 12 months referred primarily from established, local, or external sources
  • Established relationships with diverse realtor organizations and affordable lending nonprofits in the assigned market
  • Experience with community loan products, inclusive of specialized LMI mortgage solutions, lender-paid assistance programs, and 3rd-party assistance programs
  • FHA/VA & conventional loan experience is preferred
  • Knowledge and understanding of sales prospecting and generating referrals
  • Experience with educating clients on various mortgage purchase programs
  • Experience developing and cultivating professional relationships
  • Customer service experience
  • Basic Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to provide leadership by coaching, training, and mentoring
  • Bilingual speaking proficiency in Spanish/English is preferred
What We Offer:
  • Competitive compensation and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
How to Apply:

If you are a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our online portal. We look forward to reviewing your application and discussing this opportunity further with you.

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