EHR Clinical Application Analyst I Pharmacy

4 weeks ago


Philadelphia, Pennsylvania, United States Thomas Jefferson University & Jefferson Health Full time
Job Summary

EHR Clinical Application Analysts provide critical support to assigned clinical applications, ensuring seamless operation and optimal performance. They possess in-depth knowledge of the organization's policies, procedures, and business operations, enabling them to effectively troubleshoot and resolve issues that arise during installation, maintenance, and upgrading.

Key Responsibilities
  • Interact with colleagues, visitors, and other staff members in a professional and courteous manner, consistent with the values of Thomas Jefferson University & Jefferson Health.
  • Develop and maintain content and documentation tools for implementing system changes and other tasks, providing input for training materials.
  • Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with applications.
  • Populate databases during initial system build and assist in software code upgrades.
  • Serve as a liaison between end-users, third parties, and vendors, ensuring effective communication and issue resolution.
  • Troubleshoot problems and questions from end-users, providing timely and accurate solutions.
  • Analyze application content and negotiate user-requested modifications, ensuring alignment with organizational policies and procedures.
Requirements
  • Bachelor's Degree
  • Previous work experience in a clinical setting as a clinician in nursing, lab, pharmacy, radiology.
  • Previous work experience in information systems or healthcare IT preferred.
  • Employment is contingent upon obtaining Epic certification within 3 attempts during the probationary period.
About Thomas Jefferson University & Jefferson Health

Nationally ranked, Thomas Jefferson University & Jefferson Health is reimagining healthcare and higher education to create unparalleled value. With a strong commitment to providing equal educational and employment opportunities for all persons, we strive to create a diverse and inclusive environment that fosters growth and excellence.



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