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Retail Service Specialist

2 months ago

Montpelier, Vermont, United States AAA Northern New England Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Service Specialist. As a key member of our branch network, you will be responsible for delivering exceptional service to our members, providing them with a positive and memorable experience.

Key Responsibilities:

  • Provide personalized service to members, responding to their needs and exceeding their expectations
  • Process transactions, including cash handling and membership sales
  • Assist members with various services, such as passport photos, road trip planning, and map distribution
  • Work collaboratively with colleagues to achieve sales and service goals
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements:

  • Previous experience in retail sales, customer service, or a related field
  • Proven ability to meet or exceed sales and service quality goals
  • Ability to work a flexible schedule, including weekends and overtime
  • Basic computer skills and proficiency in Microsoft Office
  • High school diploma or equivalent required

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us:

AAA Northern New England is a leading provider of automotive, travel, and insurance services. We are committed to delivering exceptional service to our members and building strong relationships with our customers.