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Restaurant Operations Manager

4 weeks ago

FeastervilleTrevose PA USA, United States SUMMERWOOD MASTER Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Summerwood Master. As a Restaurant General Manager, you will be responsible for leading our restaurant operations, ensuring exceptional customer service, and driving financial performance.

Key Responsibilities
  • Customer Satisfaction/Product Quality: Maintain fast, accurate service, positive guest relations, and ensure products meet company quality standards.
  • Financial: Develop and drive restaurant annual operating plans, analyze sales, labor, inventory, and controllables, and take corrective action to meet or achieve margin and sales growth targets.
  • Operations: Ensure facilities and equipment are maintained to company standards, monitor inventory, food preparation, and order fulfillment daily, and establish restaurant speed with service (SWS) targets.
  • Human Resources: Direct all restaurant-level HR activity, including crew hiring decisions, learning zone planning, performance management, compensation, and employee relations issues.
Requirements
  • High school diploma or GED.
  • Supervisory experience in a food service or retail environment.
  • Ability to maintain financial controls and coach and train hourly employees.
  • Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
What We Offer

As a Restaurant General Manager at Summerwood Master, you will have the opportunity to work in a dynamic and fast-paced environment, leading a team of dedicated professionals. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.