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Keyholder - Retail Sales Associate

2 months ago

Kansas City Missouri, United States The Normal Brand Full time
About The Normal Brand

The Normal Brand is a rapidly expanding apparel company that specializes in online and offline retail sales. With over 600 stores across the US, we are committed to providing an exceptional customer experience in a clean, enjoyable, and fun environment.

Job Summary

We are seeking a highly motivated and personable Keyholder to join our team. As a Keyholder, you will be responsible for delivering an excellent customer experience and driving revenue growth. If you have a passion for making people happy and are eager to learn and grow with our company, we encourage you to apply.

Key Responsibilities
  • Inspire and lead the team to deliver an exceptional customer experience and drive revenue growth.
  • Facilitate retail sales and suggestive selling to maximize revenue.
  • Monitor sell-through on the sales floor and replenish as needed.
  • Maintain a clean store and merchandise to Normal standards.
  • Educate and train the team on product knowledge.
  • Support the Assistant Store Manager and Store Manager on initiatives.
  • Promote a safe and clean environment for customers and staff.
  • Embrace a respectful communication environment.
  • Responsible for securing the store.
Requirements
  • 2+ years of retail management experience.
  • Fashion/apparel industry experience.
  • Passion for making people happy.
  • Proficiency with Shopify and Shopify POS.
  • Strong integrity.
  • Excellent fashion sense.
  • Self-awareness.
  • Humble, Hungry, and Smart.
  • Eager to learn through feedback and solve problems in a fast-paced environment.
  • Hard working, team player, and goal oriented.
  • People person - approachable, friendly.
  • Team player, goal oriented, and positive.
  • Inventory integrity.
  • Ability to adapt quickly to new systems and processes.
  • Flexible availability, nights, weekends, and holidays.
  • 20-30 hours a week to maintain part-time status, up to 40 hours during peak business.
Benefits
  • Paid hourly and bi-weekly.
  • Full-time eligible for 401k and health benefits.
  • Bonus opportunities.
  • Employee Discount.