Multiline Phone and Scheduling Support

4 weeks ago


Greensboro, United States EmergeOrtho Full time
About This Role

The Call Center Specialist will play a vital role in ensuring seamless patient interactions at EmergeOrtho. This individual must be able to work efficiently, maintain patient confidentiality, and adhere to HIPAA guidelines.

Key Responsibilities:
  • Manage incoming calls and direct them appropriately
  • Maintain detailed knowledge of practice management software
  • Perform other duties as required and assigned by Manager
Qualifications:
  • High school diploma or equivalent
  • Minimum two years of customer service experience
  • Ability to use multiple technology-based communication systems

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