Pharmacy Support Specialist

4 weeks ago


Irving, Texas, United States CornerStone Staffing Full time

CornerStone Staffing is seeking a Pharmacy Support Specialist to join our team in Irving, TX. As a Pharmacy Support Specialist, you will play a critical role in assisting patients and healthcare providers with prescription inquiries and processing.

Key Responsibilities:

  • Provide phone support to patients and healthcare providers with prescription inquiries and clarifications
  • Verify patient information, physician authorization, and insurance approval for prescription orders
  • Accurately enter and process new prescriptions and refills into the pharmacy computer system
  • Review orders for completeness of information and ensure timely processing
  • Assist with third-party claims adjudication and resolving any prescription-related issues
  • Follow all applicable government regulations, including HIPAA compliance

Requirements:

  • High school diploma or GED
  • Healthcare and/or pharmacy customer service experience (prefer call center)
  • Type 35+ words per minute (typing test required)
  • 1+ years of experience in a data intake role
  • Able to lift 40 pounds when support is needed in fulfillment
  • Exhibit sense of urgency and superb multi-tasking skills


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