Pharmacy Support Specialist
4 weeks ago
CornerStone Staffing is seeking a Pharmacy Support Specialist to join our team in Irving, TX. As a Pharmacy Support Specialist, you will play a critical role in assisting patients and healthcare providers with prescription inquiries and processing.
Key Responsibilities:
- Provide phone support to patients and healthcare providers with prescription inquiries and clarifications
- Verify patient information, physician authorization, and insurance approval for prescription orders
- Accurately enter and process new prescriptions and refills into the pharmacy computer system
- Review orders for completeness of information and ensure timely processing
- Assist with third-party claims adjudication and resolving any prescription-related issues
- Follow all applicable government regulations, including HIPAA compliance
Requirements:
- High school diploma or GED
- Healthcare and/or pharmacy customer service experience (prefer call center)
- Type 35+ words per minute (typing test required)
- 1+ years of experience in a data intake role
- Able to lift 40 pounds when support is needed in fulfillment
- Exhibit sense of urgency and superb multi-tasking skills
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