Sales Specialist Flooring
2 weeks ago
We are seeking a highly skilled Sales Specialist Flooring to join our team at Lowe's. As a Sales Specialist Flooring, you will be responsible for providing exceptional customer service, ensuring a clean and stocked store environment, and serving as an expert in flooring products and services.
Key Responsibilities- Provide friendly and professional service to customers, understanding their specific needs to pair the best products and service offerings.
- Ensure displayed merchandise meets high standards of showroom readiness, operates as intended during demonstrations, and accurately reflects the manufacturer's current product offering.
- Engage in safe work practices, including the proper operation of store equipment.
- Explain product specifications and features to customers, with the goal of closing a sale.
- Provide consultative services to customers, confirming their needs are met before leaving the store.
- Execute orders and projects in your area of focus.
- High School Diploma or equivalent.
- 1 year of external experience in customer-facing sales or 6 months of Lowe's retail experience.
- Ability to lift 25 pounds without assistance.
- Availability to work morning, afternoon, and evening shifts, any day of the week.
- 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
- 2 years of experience identifying and selling products based on customer needs or plans.
- 2 years of experience in providing customer service, including identifying and resolving customer complaints.
- 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
- 1 year of experience promoting product-related services and plans.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, or medical condition.
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