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About Freddy's Frozen Custard & Steakburgers
Freddy's is a fast-casual restaurant franchise that serves cooked-to-order Steakburgers, crispy shoestring fries, and delicious dessert treats made with freshly churned frozen custard. Our genuine hospitality, family-friendly atmosphere, and classic menu favorites combine to create a timeless dining experience that guests of all ages enjoy.
Job Summary
We are seeking a highly motivated and experienced General Manager to lead our restaurant team. As a General Manager, you will be responsible for overseeing the day-to-day operations of the restaurant, including managing staff, controlling costs, and ensuring exceptional guest service.
Key Responsibilities
- Manage and motivate a diverse team of staff to deliver high-quality food and exceptional guest service
- Control costs and manage inventory to ensure profitability
- Develop and implement strategies to increase sales and improve customer satisfaction
- Monitor and analyze financial reports to inform business decisions
- Ensure compliance with company policies and procedures
Requirements
- Prior restaurant management or leadership experience with a successful history of quality guest service, team building, and development of people
- Experience in analyzing financial statements, sales reports, and performance data to measure productivity and goal achievement
- Aptitude towards learning, coaching, and teamwork; ability to motivate, train, and hold a diverse staff accountable in a fast-paced environment
- Strong attention to detail and quality standards while efficiently managing time and priorities
- Effective communication skills with guests and team members
- Proficient in typical desktop software programs
- Experience in inventory management, scheduling, spreadsheets, labor management, and knowledge of P&L's is desired
Benefits
- Competitive pay based on experience with bonus potential
- Comprehensive health benefits package, including medical, dental, and vision insurance
- Life and AD&D insurance, short-term and long-term disability insurance
- Accident and critical illness insurance
- 401(k) retirement plan with company match after 1 year of service
- Paid time off, starting with one week after 6 months and additional PTO annually after 1 year
- Meal allowance for personal or work use
- Amazing culture centered on the team and family-friendly hours
- Paid training