Quality Assurance Lead

1 day ago

Pleasant Prairie, Wisconsin, United States Good Foods Group, LLC Full time
Job Summary:

The Quality Assurance Lead will oversee the implementation of technical oversight programs to maintain food safety and ensure compliance with regulatory standards. This includes conducting risk-based facility audits, providing guidance and coaching on food safety practices, and ensuring overall food safety compliance.

Key Responsibilities:
  • Perform routine checks for food safety and quality.
  • Provide QA services and coordinate QA resources internally.
  • Oversee USDA regulation knowledge and ensure compliance.
  • Back-up USDA document reviewer.
  • Interact and answer inquiries from USDA inspectors and other regulatory bodies.
  • Have open communication with other departments and leadership to solve problems and resolve conflicts.
  • Manage and support shut-down activities to ensure a clean hand-off to sanitation.
  • Conduct chemical analysis of products to ensure pH, Brix, Viscosity, and moisture levels are within required ranges.
  • Conduct Hazard Analysis/Critical Control Point (HACCP) and Critical Control Point (CCP) verifications.
  • Monitor Good Manufacturing Practices (GMPs) and other prerequisite programs.
  • Ensure technicians are on task and completing checks in a precise and timely manner.
  • Monitor and evaluate the adequacy of quality assurance standards.
  • Document internal audits and other quality assurance activities.
  • Investigate customer complaints and non-conformance issues.
  • Act as a back-up to the QA Supervisor.
  • Collect and compile statistical quality data.
  • Ensure ongoing compliance with quality and industry regulatory requirements.
  • Maintain a high level of cleanliness and sanitation of the laboratory and all its equipment.
  • Comply with all Company rules, regulations, and policies.
  • Perform other duties as assigned.
Qualifications and Additional Skills:
  • Must be 18 years of age or older.
  • Experience in Quality Assurance and HACCP certification preferred.
  • Knowledge of applicable office software, such as Microsoft Excel, Word, Outlook, etc.
  • FSMA training.
  • Minimum 3 months of experience working in a related field.
  • Ability to build and sustain relationships with various people and businesses.
  • Prior leadership, communication, and team-building skills.
  • Strong ability to work independently with little supervision.
  • Ability to communicate technical, scientific, and regulatory information, both verbally and written.
  • Ability to compile, analyze, and present collected data in summary form, as well as perform a variety of tests.
  • Interpersonal and presentation skills, including the ability to make presentations.
  • Facilitate meetings, probe for root cause, and provide training to various groups within the organization.
  • Work well with others in stressful situations and meet deadlines as necessary.
  • Ability to handle multiple priorities and tasks.
  • High degree of accuracy and attention to detail.
  • Demonstrated problem-solving and conflict resolution skills.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
Travel and Work Environment:
  • No travel required.
  • Individual will be subject to a production and warehouse environment (wet environment with temperatures ranging from 38 to 40 degrees).
  • Medium/high noise levels from operating machines and cleaning equipment.
  • Physical hazards from moving equipment and machine parts.
  • Frequently required to use personal protective equipment to enforce Good Food Manufacturing (GMPs) processes.
  • Frequently required to use personal protective equipment when using any cleaning chemicals.
Physical Requirements:
  • Able to communicate information accurately to others.
  • Able to detect and discern sounds accurately in order to exchange information.
  • Able to hold stationary positions for extended periods of time.
  • Able to move throughout the workspace frequently.
  • Able to observe details at close range, perceive colored images, as well as effectively perceive computer-generated images on a screen.
  • Frequently operates a computer and other office productivity machinery.
  • Able to work in excess of 40 hours, which may occasionally include weekends.
  • Ability to lift 50 lbs. and work in a refrigerated environment.
Direct Report(s):
  • None.
Background Check:
  • Level I.

This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with a particular job.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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