Strategic Partnership Manager

1 week ago

Jacksonville, Florida, United States Fortegra Full time
Job Description

**About the Role**

As a Strategic Partnership Manager at Fortegra, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and profitability. You will work closely with our Sales team to deliver on core objectives and responsibilities, and provide the necessary tools and resources to achieve current and future revenue targets.

**Key Responsibilities**

  • Develop and execute strategic plans to increase partner revenue through marketing, training, pricing, or new product offerings.
  • Manage client input and feedback for all projects with detailed direction and timelines.
  • Establish and build strong working client relationships with business leaders at all levels to achieve long-term partnerships.
  • Responsible for internal department communication and coordination between Sales, Underwriting, Marketing, Finance, Reinsurance, Legal, Compliance, Regulatory, Operations, Claims, IT, etc.
  • Manage all aspects of the implementation/onboarding and partner agreement process for assigned accounts, coordinating, and completing tasks associated with program development, onboarding, and execution.
  • Maintains Customer Relationship Management (CRM) system, stage progression and reporting.
  • Maintains knowledge of contractual obligations for partners, including financials, performance expectations, terms, reporting, licensing, insurance, and compliance.
  • Proactively evaluates existing partner's sales and production performance and program profitability of assigned accounts to determine areas needing program or process improvement.
  • Provide recommendations to management and partners.

**Requirements**

  • Bachelor's degree or equivalent work experience.
  • Strong analytical and problem-solving skills.
  • Excellent listening skills and follows direction.
  • Focus and goal-oriented disposition.
  • Attention to detail.
  • Excellent organizational skills.
  • Administrative, record-keeping, and clerical skills.
  • Ability to work independently and manage personal time, keeping deliverables and deadlines top priority.
  • Excellent interpersonal skills.
  • Ability to work under pressure and switch tasks frequently.
  • Proven ability to contribute in a fast-paced environment consistently and positively.
  • Ability to comprehend and apply new and/or changing concepts.
  • Proficient with Microsoft products (Outlook, Excel, Word, Power Point and Adobe).
  • Ability to meet deadlines without compromising consistency in the process.
  • Experience dealing and handling sensitive information.
  • Proficiency with CRM applications and knowing the purpose of CRM in sales, such as HubSpot.

**What We Offer**

Full benefit package including medical, dental, vision, life, company paid short/long term disability, 401(k), tuition assistance and more.

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