Lead CNA Position

3 weeks ago

Holyoke, Massachusetts, United States State of Massachusetts Full time
Job Title: Lead CNA

The Commonwealth of Massachusetts is seeking a highly skilled and compassionate Lead Certified Nursing Assistant (CNA) to join our team at the Veterans Home at Holyoke. As a Lead CNA, you will play a pivotal role in supporting nursing staff with non-clinical and essential patient care under the direction of Registered Nurses (RNs) and Licensed Practical Nurses (LPNs).

Job Summary:

The Lead CNA will be responsible for providing and documenting bedside care to veterans based on their plan of care, unique physical, psychosocial, emotional, and age-specific needs. This role requires a deep sense of compassion, flexibility, and the ability to meet the varied needs of veterans to ensure their comfort, well-being, and personalized care.

Key Responsibilities:
  • Provides and documents bedside care to veterans based on their plan of care, unique physical, psychosocial, emotional, and age-specific needs.
  • Provides daily patient care, including bed/tub/bath care, mouth care, skin care, foot care, incontinent care, catheter care, vital signs, weights, and ADLs.
  • Transfers, ambulates, maintains good positioning and body alignment, performs passive range of motion exercises.
  • Follows each individual veteran's bowel/bladder program.
  • Reports and documents all patient care activities, particularly any changes in patient's condition, skin, behavior, or habits.
  • Demonstrates effective problem-solving by utilizing good judgment and interpersonal skills to promote a professional, safe, and productive environment.
  • Reports complaints by patients or family members to supervisors.
  • Responds to emergencies.
  • Transports patients to the dining room and other activities.
  • May be required to accompany veterans to medical appointments off the Veterans Home campus.
  • Maintains competencies in all aspects of patient care, nursing assistant documentation, procedures, equipment, etc., to ensure the delivery of safe patient care and compliance with long-term care regulatory standards.
  • Communicates with other departments. Participates in and shares information through inter-shift reports and gives input at staff meetings.
  • Skilled in the use of computers, email, shared network folders, and contemporary nursing software, including Electronic Medical Records (EMR), and others as required for completion of work assignments.
  • Assists with recreational activities.
  • Provides support and guidance to CNA Is and CNA IIs, collaborating across shifts to ensure policies, procedures, and standards of care are appropriately and consistently followed.
  • Facilitates the scheduling of staff for in-services and training.
  • Participates in interview panels for selected applicants for employment; completes interview grading forms.
  • Completes assigned audits related to CNA documentation as assigned and submits results to designated leaders.
  • Assists with orientation of newly hired CNAs to ensure practice is consistent with policies, procedures, and standards of care; helps to create and maintain daily assignment sheets.
  • Supports and participates in the IDC process.
  • Conducts regular environmental audits and completes monthly unit status reports.
  • Attends monthly CNA III and other related meetings.
  • Performs other related duties as required.
Qualifications:
  • CNA certification from an accredited Certified Nursing Assistant Program.
  • Minimum of five (5) years of experience as a CNA in a healthcare setting, preferably at the Massachusetts Veterans Home at Holyoke or Chelsea.
  • CPR certification from an American Heart Association compliant program.
Preferred Qualifications:
  • Certification in dementia, hospice, or other relevant discipline.
  • Ability to establish effective relationships with individuals, families, and team members.
  • Demonstrated attention to detail with readiness to respond appropriately when needed.
  • Capacity to maintain accurate records and exercise discretion in handling confidential information.
Agency Mission:

The Veterans Home at Holyoke is a state-funded, fully accredited health care facility that offers veterans quality health care, including full-time residential accommodations, and provides educational and social services for Veterans in the Commonwealth.

The Veterans Home is staffed by approximately 330 administrators, clinicians, nurses, certified nursing assistants, skilled trade, dietary staff, housekeeping staff, contractors, consultants, and general administrative personnel.

The tradition of service to the veterans of Massachusetts is surpassed only by a continued commitment to excellence in care for those who are in need now and in the future.

Our mission is to provide 'Care with Dignity, Honor, and Respect' to our Veterans.

Learn more about our important work:

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