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Global Security Operations Manager
2 months ago
About the Workplace Team
The Workplace team at Miro is dedicated to shaping our strategy regarding physical office environments. We leverage user data and insights from past experiences to design inspiring and user-centric workplaces for our valued colleagues.
Our team thrives in an atmosphere of openness and respect, aiming to create environments that empower our users to achieve their best. We are committed to exceeding expectations by fostering innovative thinking.
Role Overview
As the Global Security Operations Manager, you will oversee physical safety and security initiatives on a worldwide scale, driving the implementation of comprehensive programs that ensure consistency across all locations.
This leadership role presents a unique opportunity to make a significant impact within the organization. The ideal candidate will possess extensive experience in security and safety, demonstrating a track record of delivering effective solutions for multinational corporations.
Key Responsibilities
- Develop and enhance a 24/7 Global Security Operations Center (GSOC) program by collaborating with exceptional professionals and utilizing cutting-edge technology to mitigate security risks.
- Coordinate operational activities related to the enforcement of physical security policies, including incident management and response actions.
- Engage with external system integrators, leading projects that involve the design and implementation of various physical security measures across Miro's global hubs.
- Ensure compliance with all relevant laws and regulations regarding security and safety in the regions where Miro operates, aligning with our Code of Conduct and Ethics Policy.
- Design and implement training programs tailored to address security and safety risks at Miro facilities.
- Collaborate closely with the Trust & Reputation team to develop security policies, performance metrics, and communication strategies that support security initiatives.
- Influence physical security risk assessment methodologies and integrate plans with Information Security partners as necessary.
- Provide strategic guidance and influence to senior management across key business functions, including Human Resources, Legal, Corporate Communications, and Workplace Services.
Qualifications
- Extensive experience in a GSOC operational environment, with a proven track record of leading globally distributed security teams.
- A minimum of 5 years of experience managing physical security teams in a corporate setting.
- Strong technological acumen, with knowledge of intrusion detection systems, surveillance systems, access control systems, and GSOC integrations.
- Significant experience in vendor management, particularly with contract security services in a multi-site, global context.
- Exceptional interpersonal skills, with the ability to collaborate effectively with individuals at all organizational levels.
- Law enforcement experience is advantageous but not required.
- Strong critical thinking and analytical abilities, with a willingness to travel internationally.
Benefits
- Competitive 401k matching and equity package.
- Comprehensive medical, dental, and vision benefits.
- Support for fertility and family planning.
- Flexible time-off policies.
- Complimentary lunch, snacks, and beverages in the office.
- Wellbeing benefits and work-from-home equipment allowance.
- Annual budget for learning and development to enhance your skills and career.
- Up to $2,000 in charitable donation matching each year.
About Miro
Miro is a visual collaboration platform that empowers distributed teams to innovate and create together. Our infinite canvas allows teams to conduct engaging workshops, design products, brainstorm ideas, and more. With over 60 million users worldwide, including 99% of the Fortune 100, Miro is co-headquartered in San Francisco and Amsterdam and has a diverse team of over 1,800 employees across 12 global hubs.
We seek individuals who are ambitious, hardworking, and humble. Collaboration is central to our mission, and we strive to cultivate a supportive and innovative environment.
At Miro, we are committed to fostering diversity and inclusion, believing that diverse teams are essential for creating impactful solutions. We work diligently to build a more inclusive workplace where everyone can thrive and contribute their unique perspectives.
