Retail Sales Associate
3 days ago
As a Member Assistant - Cart Attendant at Sam's Club, you will be responsible for ensuring a positive shopping experience for our members. This includes:
- Ensuring club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable; offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services.
- Maintaining safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.
- Providing member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.
To be successful in this role, you will need:
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Strong communication and problem-solving skills
- Ability to stand for long periods of time and lift up to 25 pounds
As a Member Assistant - Cart Attendant at Sam's Club, you will enjoy a range of benefits, including:
- Competitive hourly wage
- Performance-based incentive awards
- Health benefits, including medical, vision, and dental coverage
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance
- Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
While not required, the following qualifications are preferred:
- Previous customer service experience
- Ability to work in a team environment
- Basic math skills
9601 Grant St, Thornton, CO , United States of America
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