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Sales Associate III

2 months ago

Bloomington, Indiana, United States Tapestry Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Tapestry. As a Sales Associate, you will play a critical role in delivering exceptional customer service and driving sales results.

Key Responsibilities
  • Customer Service
    • Provide personalized service to customers, building strong relationships and ensuring a positive shopping experience.
    • Respond to customer inquiries and resolve issues in a timely and professional manner.
    • Upsell and cross-sell products to customers, leveraging your knowledge of our brand and products.
  • Sales Floor Operations
    • Maintain a clean and organized sales floor, adhering to Tapestry's visual merchandising standards.
    • Replenish inventory and merchandise as needed, ensuring a seamless shopping experience for customers.
    • Participate in visual merchandising and store displays, showcasing our products in an attractive and appealing way.
  • Operations
    • Complete daily operational tasks, including maintaining store standards and adhering to company policies and procedures.
    • Process transactions accurately and efficiently, handling cash, credit card sales, and returns.
    • Participate in inventory management, including receiving and stocking merchandise.
  • Teamwork and Communication
    • Collaborate with colleagues to achieve sales goals and provide exceptional customer service.
    • Communicate effectively with management and other team members, providing updates on sales and customer interactions.
    • Participate in training and development opportunities, enhancing your skills and knowledge of our brand and products.
Requirements
  • Education
    • High school diploma or equivalent required.
  • Experience
    • Previous retail sales experience preferred.
  • Skills
    • Excellent customer service and communication skills.
    • Ability to work in a fast-paced environment and meet sales goals.
    • Basic math skills and accuracy with handling cash and credit card transactions.
What We Offer

Tapestry offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.