Automotive Service Manager

3 weeks ago


Plano, Texas, United States Ewing Buick GMC Full time

**Job Title:** Automotive Service Manager

We are seeking a highly skilled Automotive Service Manager to join our team at Ewing Buick GMC. As an Automotive Service Manager, you will be responsible for maximizing customer satisfaction and ensuring that all repairs and services meet the highest standards of quality.

The ideal candidate will have previous experience in luxury automotive service management, strong computer literacy, and excellent communication skills. You will also have a thorough understanding of the automotive after-sales market and industry trends.

This is a full-time position with a competitive salary range of $60,000 - $80,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) retirement savings plan and flexible spending account.

**Responsibilities:**

  • Interpreting customer concerns and comments
  • Liaising with technicians
  • Greeting customers and scheduling services
  • Estimating time and costs associated with repairs
  • Handling customer complaints

**Requirements:

  • Previous luxury automotive ASM experience preferred
  • Strong computer literacy and good working knowledge in common windows-based programs
  • Thorough understanding of the automotive after-sales market/industry preferred
  • Pass pre-employment drug screen, background, and MVR check


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