Business Systems Analyst

4 weeks ago


Chesterfield, United States Serigor Inc Full time
Job Title: Business Analyst 2 (Hybrid)

Location: Chesterfield, VA

Duration: 12+ Months


Job Description:

We are seeking a highly skilled Business Analyst 2 to join our team at Serigor Inc. The ideal candidate will have a strong background in business systems, excellent problem-solving skills, and the ability to work effectively in a team environment.


Key Responsibilities:
  • Manage the Procurement Department's various information systems
  • Apply various technology systems and tools to continuously improve the efficiency and effectiveness of business processes
  • Serve as technical support for ERP and eProcurement systems
  • Collaborate with technical and functional staff from various administration, finance, and information technology departments to support enterprise-wide systems
  • Analyze, automate, and improve department processes
  • Perform testing for system fixes/builds/upgrades to ensure that all processes function properly
  • Document system issues and work with Information Systems Technology (IST) and software vendors for resolution
  • Support department SharePoint and web content
  • Support end users and provide help desk support
  • Develop and deliver Procurement systems training, as well as job aids for users
  • Use various business intelligence and reporting tools to analyze and interpret data
  • Consistently deliver excellent customer service


Requirements:
  • Enterprise Resource Planning and/or eProcurement systems support (highly desired)
  • Excellent problem-solving and strong analytical skills (highly desired)
  • Experience with report and querying writing tools (highly desired)
  • Microsoft applications (Office 365 and SharePoint) (required)
  • Excellent communication skills (required)
  • Project Management and/or system implementation experience (required)
  • Develop system documentation and training materials and deliver training to users (highly desired)


About Us:

Serigor Inc is a leading provider of business solutions. We are committed to delivering high-quality services and products to our clients.



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