Dillard's Retail Team Member

3 weeks ago


Charleston, West Virginia, United States Dillard's Full time
As a Customer Service Representative at Dillard's, you will be the face of our brand, providing a world-class shopping experience for our guests. You will be responsible for greeting and welcoming guests, building relationships, and exceeding expectations through personalized service and product knowledge.

Essential Functions:
• Deliver exceptional customer service through proactive engagement and personalized interactions
• Develop strong relationships with guests to drive loyalty and repeat business
• Collaborate with colleagues to maintain a visually appealing store environment and optimize sales floor layouts
• Stay current on product knowledge and trends to effectively communicate them to guests

Working Conditions:
• Work in a fast-paced retail environment with frequent guest interactions
• Stand for long periods and move around the sales floor as needed
• Communicate effectively with colleagues and management through various channels

We offer a competitive hourly rate: $12-$15 per hour (estimated salary range), opportunities for career advancement, and a dynamic work environment with a team-oriented culture. If you are a people person with a passion for delivering outstanding customer service, we invite you to join our team.
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