Fiber Network Installation Specialist

Highline Services LLC is seeking a skilled Fiber Network Installation Specialist to join our team. As a Fiber Network Installation Specialist, you will be responsible for installing, maintaining, and servicing fiber broadband services for home and business within our serving areas.

Key Responsibilities:

• Installation of fiber optic internet in homes and businesses
• Installation and configuration of typical home internet devices and smart home devices
• Installation and support of VOIP phones for home and business
• Communicate effectively with homeowners and business owners
• Operate company vehicle safely
• Follows daily schedule, process, and procedures
• Increase Job Knowledge by supporting Network Technicians II & III with their duties
• Maintain a level of knowledge that would allow a timely installation and maintenance of systems, to adequately perform job duties in a timely and efficient manner
• Communicates effectively so complete and accurate records for the network may be maintained according to Company standards and procedures
• Installs and repairs all plant related infrastructure including but not limited to fiber, and wireless systems, NIDS/ONT's, modems, set top boxes, and customer owned inside wiring including home networking
• Performs fiber splicing to NID / ONT devices and the main distribution frame at the central office
• Locates buried plant (copper and fiber)
• Assist Construction Team with installation of the fiber cable to the dwelling
• Provides On Call support and responds to service affecting outages and emergency situations
• Work is normally performed in all weather conditions, noise levels, hazardous conditions, and full range of outdoor and indoor work surfaces
• Maintain a clean and secure environment of company assets and property
• Maintain good attendance and appearance
• Overtime may be required to meet project deadlines
• Travel as necessary to meet demands of the business
• Must have a valid (State) driver's license and be insurable by Highline insurance carrier. Background check will be performed
• Performs other related duties as assigned

Requirements:

• Prolonged periods working outdoors
• Must be able to pass pre-employment drug screen (and Random Selections)
• Must wear Personal Protective Equipment and use safety equipment, as designated
• Must be able to lift up to 50 pounds at times
• May be required to work on-call or long hours in case of network malfunction
• Must be able to bend, stretch, kneel, and squat to perform repairs and inspections (Tower or pole climb may be required)

Competencies:

• Ability to communicate with co-workers, customers, and various business contacts in a professional and courteous manner
• Ability to pay close attention to detail
• Ability to work independently and make sound technical decisions using information at hand
• Ability to effectively function as a team player
• Ability to organize and prioritize multiple work assignments
• Ability to multitask while maintaining a high level of attention to detail
• Ability to communicate, both oral and written (electronic), in a professional and courteous manner
• Ability to climb ladders and work at heights of 200 feet (Applicable to Wireless Operations)
• Ability to work well with limited supervision

Education and Experience:

• Internal Candidates: Minimum of 1-year experience as a Network Fiber Technician is required
• External Candidates: Must be performing similar duties to those of a Network Fiber Technician I, or display proficiency, knowledge, and ability from current or previous experience to the satisfaction of Management
• High School Diploma or GED
• Two-year technical college degree (coursework) in electronics, fiber optics and telecommunications technology or equivalent telephony experience in the installation and maintenance voice, video, and data services over copper, fiber and wireless networks is strongly preferred

Equal Opportunity Employer:

Highline Services LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.