Store Experience Manager
3 days ago
Role Overview
As a Senior Store Sales Specialist at REI, you will play a critical role in driving sales growth, providing exceptional customer service, and developing a deep understanding of our products and services.
Key Responsibilities
- Sales Performance: Meet or exceed monthly sales targets by delivering exceptional customer service, staying up-to-date on products and services, and collaborating with department managers to achieve sales goals.
- Product Knowledge: Develop a deep understanding of REI's products and services, including gear, clothing, and accessories.
- Customer Engagement: Build strong relationships with customers, respond to customer inquiries, and resolve issues in a timely and effective manner.
- Team Leadership: Train and mentor new staff members, ensuring they have the necessary skills and knowledge to succeed in their roles.
- Inventory Management: Monitor inventory levels, pricing accuracy, and product stock levels to ensure optimal store operations.
Requirements
- A minimum of 2 years of retail sales experience.
- Strong communication and interpersonal skills.
- Able to work in a fast-paced environment and meet sales targets.
- Familiarity with REI's products and services.
Why Join Us?
- $18.51 - $21.76 per hour base pay range.
- Generous employee discount.
- Access to health benefits.
- Retirement savings plan.
- Accrued time off.
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