IT Manager

2 weeks ago

Dix Hills, New York, United States Franklin Fitch Full time

We are seeking a highly skilled IT Manager to join our team at Franklin Fitch, a leading manufacturing company. The successful candidate will be responsible for overseeing the IT department and ensuring the smooth operation of our technology infrastructure.


Key Responsibilities

  • Manage and supervise a team of IT professionals, including recruitment, training, and performance evaluation.
  • Oversee the IT Service Desk system, ensuring timely and effective resolution of technical issues.
  • Develop and implement Key Performance Indicators (KPIs) to measure the success of the IT department.
  • Provide technical support and guidance to employees on IT-related matters.
  • Maintain up-to-date documentation of our networking infrastructure and ensure compliance with industry standards.
  • Identify and implement long-term solutions to prevent technical issues from recurring.
  • Serve as a technical lead on company projects, providing expertise and guidance to cross-functional teams.
  • Ensure adherence to industry-standard IT practices and support internal and external compliance audits.


This is a full-time, on-site position that offers a competitive salary and benefits package.

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