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Hotel Night Auditor

2 months ago

SaintAubinsurGaillon, Normandie, United States Hyatt Place Chapel Hill Full time

About the Role

Hyatt Place Chapel Hill is seeking a skilled Night Auditor to join our team. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial records.

Key Responsibilities

  • Audit and reconcile all financial records, including cash drawer activity, credit card transactions, room charges, and occupancy percentages.
  • Process additional administrative, bookkeeping, and accounting procedures as required.
  • Respond to guest inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, and resolve guest complaints.
  • Prepare and distribute daily, weekly, and monthly reports to hotel management.
  • Provide exceptional service to all hotel guests during their stay.

Requirements

  • Previous experience in front desk clerk duties, guest services, night auditing, or hospitality is preferred but not required.
  • Must be computer proficient, with experience in accounting or reservation software a bonus.
  • Flexible overnight hours are required.
  • High school diploma or equivalent required; some college preferred.
  • Excellent customer service and communication skills are required.

What We Offer

As a Night Auditor at Hyatt Place Chapel Hill, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional guest service and ensuring the accuracy of our financial records.