Customer Service and Sales Professional
1 week ago
The Customer Service and Sales Professional is a dynamic role at Bubba's Sweet Spot, combining exceptional customer service and sales growth. With an estimated annual salary of $30,000-$40,000, this part-time, non-exempt position requires flexibility and adaptability.
Key Responsibilities:
- Foster long-term customer relationships by consistently delivering superior service, addressing needs promptly, and demonstrating genuine interest.
- Embody the company's values and maintain a positive work environment that encourages collaboration and respect among colleagues.
- Collaborate with the sales team to identify opportunities, share knowledge, and develop strategic plans to increase sales.
- Apply solid product knowledge to address customer queries, offer solutions, and make recommendations tailored to their preferences.
- Engage with customers to understand their shopping preferences, offer personalized assistance, and create memorable experiences.
- Continuously monitor product information, stay updated on promotions and events, and communicate these updates to customers.
- Actively contribute to maintaining a clean and organized workspace, adhere to safety protocols, and participate in ongoing training to enhance skills and knowledge.
- Escalate customer complaints and feedback to management promptly, ensuring timely resolution and follow-up.
- Support special events, in-store promotions, and activities that drive sales and engagement.
- Flexibly adapt to changing priorities, meet deadlines, and maintain productivity while working in a fast-paced environment.
Requirements:
- Convey a professional image and attitude at all times.
- Maintain a high level of organization and attention to detail in daily tasks.
- Regularly stand, walk, and lift items (up to 25 pounds) in compliance with workplace requirements.
- Clearly comprehend and implement verbal and written instructions, seeking clarification when necessary.
- Demonstrate excellent interpersonal communication and teamwork skills.
- Foster strong relationships with customers through genuine interest and empathy.
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