Public Safety Communications Specialist

1 month ago


Jacksonville, Florida, United States Jacksonville Port Authority Full time
Job Summary

The Jacksonville Port Authority is seeking a highly skilled Public Safety Communications Technician to join our team. As a key member of our security operations team, you will be responsible for monitoring all surveillance CCTV operations from the Security Operations Center. Your day-to-day duties will be performed in a secure technical environment located within the Communications Center.

Key Responsibilities
  1. Review and update written procedures, contact records, and other materials used during daily operations.
  2. Maintain accurate logs and records, both written and electronic.
  3. Monitor CCTV systems for security violations, unusual situations, and hazardous conditions.
  4. Monitor the Automated Identification System and make timely notifications as needed.
  5. Train new hires and assist inexperienced personnel.
  6. Exercise judgment when answering phone calls, radio communications, and dispatching uniformed personnel.
  7. Control access to JAXPORT facilities using access control and security systems.
  8. Complete required testing of security systems-related equipment.
  9. Operate and manage access control, Code Red mass notification system, variable message signs, CCTV, fire, and life-safety systems.
  10. Respond to emergencies and special events using the Mobile Command Center.
  11. Maintain 24-hour communications with JAXPORT personnel and local emergency services.
  12. Construct daily reports and maintain various logs and printouts.
  13. Operate computer-based security software and applications.
Requirements
  • High school diploma or equivalent required.
  • Security, CCTV monitoring experience, and emergency dispatch operations experience preferred.
  • Valid driver's license and ability to obtain a Transportation Workers Identification Credential (TWIC) required.
Working Conditions

This position requires working in a secure technical environment with some exposure to unpleasant environmental conditions and/or hazards.



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