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Customer Experience Representative

2 weeks ago


Chelmsford, Massachusetts, United States Banfield Pet Hospital Full time

We are seeking a dedicated Customer Experience Representative to join our team at Banfield Pet Hospital. As a key member of our veterinary hospital, you will play a vital role in delivering exceptional client care and promoting superior service to pets and their owners.

Key Responsibilities:

  • Actively recruit new clients by promoting hospital services.
  • Ensure the flow of clients and pets is seamless, resulting in maximum productivity of the veterinary Client Service.

In this role, you will be responsible for:

Company Overview: At Banfield Pet Hospital, we prioritize putting pets first and providing a welcoming environment for our clients. Our hospitals offer high-quality medical and surgical care, as well as preventative care solutions.

Required Skills and Qualifications: We seek an individual who shares our passion for pet health and wellness. Key skills include excellent communication and interpersonal skills, ability to work effectively in a fast-paced environment, and proficiency in using technology to enhance client experience.

Benefits: As a valued member of our team, you will enjoy competitive compensation, comprehensive benefits package, and opportunities for professional growth and development.