Health Advocate Coordinator

2 days ago


Bronx, New York, United States BronxCare Health System Full time
Job Summary

We are seeking a highly motivated and compassionate Community Health Worker to join our team at BronxCare Health System. As a Community Health Worker, you will play a vital role in helping patients and their families navigate and access community resources, adopt healthy behaviors, and receive comprehensive and coordinated care.

Key Responsibilities
  • Establish and maintain positive relationships with patients, visitors, and staff
  • Provide general support and encouragement to patients and their families
  • Conduct intake interviews, enroll patients in programs, and refer them to community agencies as needed
  • Follow up with patients via phone calls, home visits, and visits to other settings
  • Assist patients with completing application and registration forms
  • Conduct eligibility determination, enrollment, and follow-ups with uninsured patients
  • Help patients set personal goals and attend appointments
  • Provide referrals for services to community agencies as appropriate
  • Help patients connect with transportation resources and provide appointment reminders
  • Exhibit excellent working relations with patients, visitors, and staff, effectively communicating BCMLK's mission
  • Work closely with medical providers to ensure patients receive comprehensive and coordinated care
  • Record patient care management information in the EMR system
  • Attend regular staff meetings, trainings, and other meetings as requested
Requirements
  • Successful completion of a Community Health Worker formal training program
  • Experience working in a multi-cultural setting
  • Experience working in a community-based setting for at least 1-2 years
  • Knowledge of medical terminology
  • Good communication skills, including listening and using language appropriately
  • High School or Equivalent
  • Some College
  • Basic Computer Skills
  • Ability to initiate and maintain positive working relationships with BLHC staff and other organizations
  • Understanding of the community served and community connectedness
  • Ability and willingness to provide emotional support, encouragement, and motivation to patients


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