Warehouse Operations Manager
1 week ago
We are seeking a highly skilled and experienced Outbound Supervisor to join our team at Arvato Bertelsmann. As a key member of our operations team, you will be responsible for ensuring the timely and accurate completion of orders, while maintaining the highest level of quality and customer satisfaction.
Key Responsibilities- Supervise and manage the labor and equipment of the Pick/Pack/Ship operation.
- Ensure on-time completion and maintain quality of orders to meet customer requirements.
- Work with control tower on labor management and priority of orders.
- Supervise and coordinate activities of employees.
- Receiving and transferring of materials.
- Hire and ensure proper training of new employees for the picking, packing, and shipping departments.
- Ensure proper procedures are adhered to and up to date for the control tower for current and new customers.
- Performance management of all employees (KPI's).
- Document, update and ensure procedures and quality processes are followed.
- Maintain supplies and equipment levels for the department.
- Monitor and adhere to customer requests and vendor specific shipping requirements.
- Update and maintain Kronos and Metrics in excel, as it relates to WMS reporting.
- Monitor picking packing and shipping functions on the floor.
- 3 years of Supervisory experience or equivalent work experience.
- Bachelor's Degree is preferred.
- 3 years in an SAP and/or WMS environment.
- Experience with inventory research.
- Medical, Dental, Vision, Life Insurance, and Disability Pay.
- 401(k) with company matching up to 6%.
- Paid Time Off, including paid holidays.
- Flexible Spending Accounts.
- Voluntary benefits such as legal and financial assistance, pet insurance, and more.
- Employee Assistance Program.
- Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
- Commuter benefits.
- Employee engagement activities.
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