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Retail Store Supervisor

1 week ago

Alexandria, Louisiana, United States Kirkland's Full time

Role Overview:

The Senior Assistant Manager plays a vital role in ensuring the success of the store by driving sales and profit growth, managing expenses, and developing a high-performing team. This role requires a strong focus on customer service, sales, and merchandising, as well as excellent communication and leadership skills.

Main Responsibilities:

  • Develop and implement sales and merchandising strategies to achieve business objectives.
  • Lead and manage a team of sales associates to provide exceptional customer service and drive sales growth.
  • Manage inventory levels, including receiving, stocking, and replenishing merchandise.
  • Collaborate with the Store Manager to develop and implement operational processes to improve efficiency and reduce costs.
  • Build strong relationships with customers to increase loyalty and retention.
  • Communicate effectively with the store team, providing clear guidance and feedback to ensure everyone understands their roles and responsibilities.
  • Monitor and analyze sales data to identify trends and opportunities for growth.
  • Develop and execute plans to address any issues or concerns raised by customers or team members.
  • Ensure compliance with company policies and procedures, including safety and security protocols.
  • Provide excellent customer service, responding promptly to customer inquiries and resolving any issues that may arise.
  • Stay up-to-date with industry trends and best practices, applying this knowledge to drive business results.