Data Governance Specialist

4 weeks ago

Alcoa, Tennessee, United States Cirrus Design Corporation Full time
Job Title: Data Steward

Job Summary:

The Data Steward is a critical role responsible for ensuring the accuracy, completeness, and integrity of data within the Salesforce platform. This position involves managing data governance processes, performing data quality checks, and collaborating with various stakeholders to support the company's data-driven decision-making processes.

Key Responsibilities:

  • Data Quality Management:
    • Monitor and maintain data quality within Salesforce and Profisee MDM.
    • Perform regular data audits and cleansing activities to ensure data accuracy and completeness.
    • Identify and resolve data duplications, discrepancies, and inconsistencies.
  • Data Governance:
    • Enforce data governance policies and procedures in partnership with the Master Data Management team.
    • Ensure compliance with data governance standards and best practices.
    • Collaborate with business units to establish data ownership and stewardship responsibilities.
  • Data Integration and Migration:
    • Support data integration efforts between Salesforce and various other systems.
    • Assist in data migration projects, ensuring data accuracy and consistency during transitions.
  • Reporting and Analytics:
    • Generate and distribute data quality reports to stakeholders.
    • Provide insights and recommendations based on data analysis.
    • Assist in the creation of dashboards and reports within Salesforce and PowerBI.
  • Stakeholder Collaboration:
    • Work closely with sales and marketing, data analysts, and IT team to understand data requirements and address data-related issues.
    • Train and support users on data management best practices and data governance policies.
  • Documentation and Training:
    • Maintain documentation of data governance processes, data definitions, and data quality standards.
    • Develop and deliver training materials for end-users and data stewards.

Requirements:

  • Bachelor's degree in information management, Business Administration, Computer Science, or a related field.
  • 3+ years of experience in data management, data governance, or a similar role.
  • Experience with Salesforce data management and administration.
  • Salesforce Administrator or Data Management Certification is preferred.
  • Experience with data integration tools and techniques is preferred.
  • Knowledge of data querying is preferred.

Competencies:

  • Strong understanding of data governance principles and practices.
  • Proficiency in Salesforce data management tools and techniques.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented with a focus on data accuracy and quality.

Ensures Exceptional Customer Service:

  • Energizes the Cirrus Service Essentials.
  • Strives to improve service performance.
  • Anticipates guests' needs and responds promptly.
  • Displays guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
  • Handles guest problems and complaints.

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