Cleaning Services Manager

6 days ago


Charleston, West Virginia, United States Wingate by Wyndham Charleston Airport Full time

Job Overview

The Hotel Maintenance Coordinator will be responsible for ensuring the efficient operation of housekeeping services within assigned areas. This includes assuming Housekeeping Manager duties in their absence.

Main Responsibilities

  • Inspect daily Room Attendant performance to maintain high standards and productivity.
  • Assist in the inspection of VIP rooms and report findings to the Front Office according to hotel protocol.
  • Supervise evening closing procedures, guaranteeing that Room Attendant carts are tidy and well-stocked.
  • Ensure accurate record-keeping of daily assignments and submissions.
  • Manage key distribution and handle lost items according to hotel standards.
  • Oversee cart maintenance, linen closet organization, and general cleanliness of shared spaces.
  • Coordinate daily task assignments for Room Attendants and Housekeepers.
  • Remain accessible via pager/radio for collaboration with Front Office and Engineering.
  • Communicate room status updates to Guest Services Manager as needed.
  • Procure repair services and track job completion.
  • Support ongoing training initiatives for Housekeeping staff.
  • Prioritize semi-annual cleaning projects and drive successful completion.
  • Drive guest satisfaction.

Essential Qualifications

  • Minimum 1 year of relevant hotel or hospitality experience.
  • Supervisory background preferred.
  • Capacity to stand during working hours.
  • Excellent interpersonal and communication skills.

Benefits Package

We offer a range of perks designed to support your personal and professional growth, including vacation time, flexible scheduling, and career advancement opportunities.



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