Restaurant Operations Manager
2 weeks ago
Job Summary: We are seeking a skilled Shift Manager to join our team at Sonic Drive-In. As a Shift Manager, you will be responsible for assisting the General Manager in managing drive-in operations, training and supporting employees, and ensuring quality food service.
Key Responsibilities:
- Manage, train, and monitor team members, carhops, and skating carhops
- Direct and assign employees as needed to ensure operational standards
- Adhere to and monitor employee compliance of the employee handbook, policies, and practices
- Perform opening and closing duties
- Monitor and adjust staffing levels, inventory levels, and food cost control
- Complete weekly inventory as needed
- Assist in administrative duties, including maintaining files, records, and documentation
- Reinforce a customer service mentality and ensure all employees are focused on serving the customer
Requirements:
- Ability to work irregular hours, nights, weekends, and holidays
- General knowledge and understanding of the restaurant industry or retail operations
- Minimum of six months of restaurant management experience (QSR) or one year entry-level retail management experience
- Effective communication skills, basic math, reading, and computer skills
- Ability to follow directions and work with autonomy once given directions
About Sonic Drive-In: Sonic Drive-In is a fast-food restaurant chain that prides itself on providing quality food and excellent customer service. We are looking for individuals who share our values and are passionate about delivering exceptional results.
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