Intake Operations Manager

7 days ago


Jackson, Mississippi, United States Oceans Healthcare Full time
Job Summary

Oceans Healthcare is seeking a highly skilled and experienced professional to fill the role of Director of Intake. This position is responsible for overseeing the intake process, ensuring seamless transitions for patients, and maintaining strong relationships with healthcare providers.

Key Responsibilities
  • Develop and implement effective intake strategies to optimize patient flow and satisfaction.
  • Collaborate with healthcare teams to ensure accurate and timely patient information.
  • Manage and train a team of intake coordinators to ensure high-quality service delivery.
  • Monitor and analyze data to identify areas for process improvement.
  • Develop and maintain relationships with healthcare providers to ensure smooth referrals and admissions.
  • Ensure compliance with regulatory requirements and company policies.
  • Perform other duties as assigned to support the success of the organization.
Requirements
  • Bachelor's degree in a related field, such as healthcare administration or business.
  • Minimum 3 years of experience in a healthcare intake or admissions role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
  • Proficiency in electronic health records (EHR) systems and other software applications.
Work Environment

This role requires strong organizational and time management skills, with the ability to work in a dynamic and fast-paced environment. The ideal candidate will be able to maintain a high level of productivity while ensuring excellent customer service and quality outcomes.



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